I now also suspect that the fuse on the midi board has blown. I kinda feel dumb that something like this can happen. I haven't had much luck yet in contacting Synergy.
Support asked me to send some pictures of the footswitch and I haven't heard back from them yet.
Hello all,
I just received my Synergy Syn-50 with a metro Plex module and I am very new to this.
I was connecting the included foot switch to the amp and all of a sudden, I did not have any sound anymore. The lights of the module are also not turning on anymore. I disconnected the foot switch...