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Wow that's ugly! We can send you a replacement board which I think would be the best scenerio after seeing the photos. The board could be easily swapped out by a local service center or tech. Can you let me know where you live JKD or if you have a local tech that could swap it out for you...

Hey Guys!! I wanted to clear things up a bit regarding the channel switching chips. Our original chips were set at a 40 millisecond delay, which is very standard, but may seem a bit slow for guys used to playing rack gear. We now offer a 15 millisecond chip which we'll be receiving from...

Hey Guys, Can one of the EG5 owners post some overhead photos of the module for me?? I would like to see what parts are in this module. I will send out a free T-shirt for your trouble, so PM me your address after you post the photos. THANKS!!

Ok everyone, since I've developed the Randall MTS line from the beginning with Bruce I want to fill everyone in on the differences between the Randall and Egnater models. With the amplifiers themselves, pretty everything is identical other than we use a CMEC transformer and Bruce uses a...

Hey Electric, You don't have to pay using PayPal. After you click on Proceed to Check out, look down at the bottom left hand corner where the credit card icons are. It says... Don't have a PayPal account? Use your credit card or bank account (where available). Continue Just click on that...

Electric, You will find slip covers for most Randall models including the RM20 on our website. You can purchase them directly. http://www.randallamplifiers.com/accessories/accessoryparts.asp Thanks!!

Terminator, The rear 12AT7 is a tube driver stage to the MOSFET output transistors. It doesn't work like a tradition Class A or Class AB push/pull type of tube power amp which has a separate output transformer, but it does have an affect on the overall natural compression and tone of the...

Hey Guys, We're here to help, so please let me know what issues you are having so we can either troubleshoot each issue by e-mail or we'll get any issue looked at by our lead tech at no shipping expense to any of you. I just want to make sure you guys are happy and rockin. Each MTS amp has a...

Hey Guys, We're here to help, so please let me know what issues you are having so we can either troubleshoot each issue by e-mail or we'll get any issue looked at by our lead tech at no shipping expense to any of you. I just want to make sure you guys are happy and rockin. Thanks, RD/MAN

Guys, Hold tight, Brahma's are shipping by the end of the week. Mr Scary and Grail are also now in stock, so the only module left for production is the Super V. The Super V's will be made by the end of next week. Thanks for your patience guys, we're finally getting caught up and you should...

Holy ****, it's John Sykes!! That's a great tone.

Guys, One thing to know about Randall amps is that we design the "Master" level controls using audio taper pots meaning that they turn on very slow and gradually get louder as you turn them up, so it's not uncommon to run the "Master" level on an MTS amp at 12 o'clock or higher. Most Level...

Khing, You guys should get them only a day or 2 after the U.S. customers. We're filling both U.S. and Canada orders at the same time, so it should only be another 10-14 days for everyone. I will keep everybody posted. Thanks!!

Everyone, I wanted to reiderate the update that Steve gave you this week. We just returned from the Musik Messe in Germany and we're doing our best to finally catch up on all the module backorders, in particle the Lynch modules. The main delay, other than high demand, has been that we...

Hey EL, The amp will be noisy if the Level controls on each of the overdrive channels are set to high. The volume levels on each channel should never be set past 10-11 o'clock otherwise you are pushing the preamp to hard causing excessive noise. The "Master" volume on the right should be...

dodvocivus, The 1086, Ultra, and Ultra XL all have that tight bottom end with plenty of Gain. The major difference between the Ultra and Ultra XL is that the Ultra is more scooped in the mid-range. They both have an excessive amount of gain but the Ultra XL cuts through better because it's...

We found an older RG100 transformer that we've sent to him. This should be the drop in replacement for the amp that he has.

Uncle Monkey, A couple of things are most likely causing the stronger mid-range sound. A traditional slant or angled cabinet will appear to have more mid-range and high end bit because the projection of the cabinet is higher more in your chest than a typical straight cabinet. Also, if the...

Hey Rok, We use this high gain Ruby tube in the Treadplate and XTC modules, which is called 12AX7AC5. It's branded with an Eden logo, because Eden our bass amp company uses this same preamp tube in their bass preamps so we share the tube. The Randall amps, modules & Eden amps are built on...

Abomb, I'll be more the happy to send you some new preamp tubes next week for the RM4. Because it's happening on all the modules now it still is most likely one of the new preamp tubes that you put in the back of the RM4. They maybe new tubes, but it doesn't mean they are all good. We...