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Modular Amps
Egnater / Randall Modular Amps
problem with RM4 repair - need some advice
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<blockquote data-quote="feefop" data-source="post: 85296" data-attributes="member: 2677"><p>So I'm having a problem with the RM4 - master volume cuts out/fizzles out. I tap the unit and sometimes it happens as well. I'll fiddle with a module volume control, and after cranking it a couple of times, the RM4 master volume will kick back in. Seems to happen after the unit warms up.</p><p></p><p>So I took it to a shop (randall authorized repair center), and the tech was unable to repeat the problem. Here is what he did:</p><p></p><p></p><p>RE-FLOWED SOLDER CONTACTS ON MODULE ASSY </p><p>CLEANED ALL POTENTIOMETERS </p><p>1.00 ELECTRONIC REPAIR BENCH RATE PER HOUR 96.00 96.00 </p><p>ALL FUNCTIONS TEST OKAY </p><p>Shipping and Handling 26.07 </p><p>NOTE: CHECK MASTER VOLUME - AFTER 1/2 HOUR OR SO SOUND CUTS OUT </p><p>QTY Description Price Tax Amount </p><p>$96.00 </p><p></p><p>So I paid $96 for nothing, really. I'm not sure why he couldn't find the problem.</p><p></p><p>Anyways, what can I do here? Go back to him and make him figure it out? Do a chargeback on my CC? He's not a bad guy, but at the same time I need to have a problem fixed and I don't feel I should have to pay more.</p><p></p><p>Need a little guidance if anyone has faced this situation before.</p><p></p><p>thanks :wink:</p></blockquote><p></p>
[QUOTE="feefop, post: 85296, member: 2677"] So I'm having a problem with the RM4 - master volume cuts out/fizzles out. I tap the unit and sometimes it happens as well. I'll fiddle with a module volume control, and after cranking it a couple of times, the RM4 master volume will kick back in. Seems to happen after the unit warms up. So I took it to a shop (randall authorized repair center), and the tech was unable to repeat the problem. Here is what he did: RE-FLOWED SOLDER CONTACTS ON MODULE ASSY CLEANED ALL POTENTIOMETERS 1.00 ELECTRONIC REPAIR BENCH RATE PER HOUR 96.00 96.00 ALL FUNCTIONS TEST OKAY Shipping and Handling 26.07 NOTE: CHECK MASTER VOLUME - AFTER 1/2 HOUR OR SO SOUND CUTS OUT QTY Description Price Tax Amount $96.00 So I paid $96 for nothing, really. I'm not sure why he couldn't find the problem. Anyways, what can I do here? Go back to him and make him figure it out? Do a chargeback on my CC? He's not a bad guy, but at the same time I need to have a problem fixed and I don't feel I should have to pay more. Need a little guidance if anyone has faced this situation before. thanks :wink: [/QUOTE]
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Modular Amps
Egnater / Randall Modular Amps
problem with RM4 repair - need some advice
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