Best way to contact Randall? Presence/Density board question

[Kapo_Polenton]

Hey everybody, i've noticed since owning my lynchbox that i can't run the presence below 3 without it being mud city and no cut. I know there are others with this problem too. Were there two diff presence/density boards issued during production?? diff value pots or diff value presence cap values?? Looks like Randall has horrible customer service, anyone with any info??

thanks and merry x mas!

 

[maximus1]

both the rm100's i had were like that too and every 5150 and 6505 i had as well but on those amps alot of people run their presence at 11 o clock. mud city in my experiences i think people's gear and preferences r just that different ur amp is probably fine. also the more bass in the tone requires more mid n treble to get even if u were to not use the density the presence wouldn t need to be as high but it would not be wrong either way. if it sounds good it is good

 

[Whoopysnorp]

Yeah, does it really matter whether it takes 10:00 or 3:00 on the dial to get you to where you want to go? As long as there's more room on the gas pedal, who cares?

 

[Kapo_Polenton]

I guess! It does sound good at 3:00.. really good in fact. Just wondering is all..

 

[Anomaly]

I do find it a bit Dull below 3 PM on my RM22, and if you max out the presence knob Fizz city! Does the Egnater MOD have the same presence response?

 

[Spencer4hire]

http://mtsforum.grailtone.com/viewtopic.php?t=15167&start=0&postdays=0&postorder=asc&highlight=