Big Daddy
Well-known member
I was going to post this on the classied forum, but re-read the FAQ and thought better of it. I hope it gets the traffic here that it would get on the classified forum, I think this is a necessary discussion that can benefit many of us here now and in the future
I want to know what the consensus here is on seller and buyer responsibility for modules being sold or traded.
First I would like to say that this is about a recent transaction to buy a used module from a respected forum member. I always check the good guy list and he?s on it. Also, I have no doubt that the item I was sold was in the condition that it was listed in when it left his possession. The problem is that the item I received was definitely not. The packaging was adequate. Insurance was purchased through the shipper and everything was delivered in a timely fashion. The problem remains that the item is not in proper working order and I?m wondering what the members of this forum would do if they found themselves in either of our shoes. I am trying to be totally fair here. Both of us think we?re right and that it?s the other?s responsibility. I have no doubt that the member I am dealing with is on the up and up, we just have a difference of opinion and I would think that it would benefit the entire forum to try and clear it up. Not that I think it will change my situation, but so that we come to a FAQ of sorts dealing with this issue so that future buyers and sellers know the score here on this forum.
Here?s my situation. Obviously, I purchased a used module from another forum member. When I received it, while the packaging didn?t indicate excessive rough handling, it was damaged nonetheless and it does not and will not work properly. I immediately contacted the seller. He offered two options? deal with USPS for the insurance he purchased or send it to the modder for repair, which he would pick up the postage for - he made no offer to pay for the repairs themselves. I responded that I would prefer he refund my money and deal with USPS himself. He very cordially responded that that option wasn?t on the table.
I would like to point out that he has offered pay for the additional postage to send it for repair and that he has said he would make up the difference, should there be any, between what I paid and what insurance covers. Has has gone out of his way to be cooperative in getting me the information I need to make a claim with USPS ? providing me with a copy of the receipt via email, quickly replying to my requests for certain information, etc... He is trying to be fair here. He?s just not offering what I feel to be fair. Since we are both gentlemen, it?s an agree to disagree kind of thing.
So I ask the forum members their opinions. What would you do in either of our situations? How would you deal with a module you sold that arrived damaged? What would you do if you bought a module that arrived damaged?
Again, I am NOT slinging mud here. This is not the first time in my life that someone didn?t see things exactly the way I do. I would just like to know what others would do in either situation
Thanks for your attention!
H
I want to know what the consensus here is on seller and buyer responsibility for modules being sold or traded.
First I would like to say that this is about a recent transaction to buy a used module from a respected forum member. I always check the good guy list and he?s on it. Also, I have no doubt that the item I was sold was in the condition that it was listed in when it left his possession. The problem is that the item I received was definitely not. The packaging was adequate. Insurance was purchased through the shipper and everything was delivered in a timely fashion. The problem remains that the item is not in proper working order and I?m wondering what the members of this forum would do if they found themselves in either of our shoes. I am trying to be totally fair here. Both of us think we?re right and that it?s the other?s responsibility. I have no doubt that the member I am dealing with is on the up and up, we just have a difference of opinion and I would think that it would benefit the entire forum to try and clear it up. Not that I think it will change my situation, but so that we come to a FAQ of sorts dealing with this issue so that future buyers and sellers know the score here on this forum.
Here?s my situation. Obviously, I purchased a used module from another forum member. When I received it, while the packaging didn?t indicate excessive rough handling, it was damaged nonetheless and it does not and will not work properly. I immediately contacted the seller. He offered two options? deal with USPS for the insurance he purchased or send it to the modder for repair, which he would pick up the postage for - he made no offer to pay for the repairs themselves. I responded that I would prefer he refund my money and deal with USPS himself. He very cordially responded that that option wasn?t on the table.
I would like to point out that he has offered pay for the additional postage to send it for repair and that he has said he would make up the difference, should there be any, between what I paid and what insurance covers. Has has gone out of his way to be cooperative in getting me the information I need to make a claim with USPS ? providing me with a copy of the receipt via email, quickly replying to my requests for certain information, etc... He is trying to be fair here. He?s just not offering what I feel to be fair. Since we are both gentlemen, it?s an agree to disagree kind of thing.
So I ask the forum members their opinions. What would you do in either of our situations? How would you deal with a module you sold that arrived damaged? What would you do if you bought a module that arrived damaged?
Again, I am NOT slinging mud here. This is not the first time in my life that someone didn?t see things exactly the way I do. I would just like to know what others would do in either situation
Thanks for your attention!
H
