About a week ago, I won a Lynch Super V on eBay. This morning, it arrived packed ONLY in a yellow padded bag. The front panel is badly bent, both panel screws are so badly bent they are unusable, neither tube was seated in its holder, and the top of one of the tubes was broken.
In an effort to salvage the module, I installed 2 fully-functioning 12AX7 tubes, but the module has a very weak and totally distorted output that is affected by neither the Gain nor the Level settings.
Although the auction mentioned that the item was used, it said the module was fully functional and did not mention that there was any damage to the module. Do you think it is reasonable if I return the module in a reinforced box, together with the remnants of the yellow padded bag, and demand a full refund?